Using the "Refund Initiated" event in the email auto responder.

Timing is everything when a refund has been initiated by your client. So to be able to respond as fast as possible we have setup an email account where you can forward the "Refund initiated for order ...." notifications you receive from Amazon. Our system will then automatically read your forwarded emails and trigger your auto responder. All you need to do is forward the "Refund initiated

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by ZonPages, 01 August 2017

Exporting Clients to Excel

To export your clients to a .csv format (which is importable into Excel) you need to go to the Clients section first and then select "CSV Export". On the next screen you will have 2 options, you can either use filters to select a subset of your clients. For example, only clients that are repeat buyers etc.  Or you can select to export all your clients. Either configure some filters

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by ZonPages, 13 July 2017

How can i blacklist customers in the Email Autoresponder?

There are 2 ways of doing this. You can go to the Email Autoresponder control panel and manually just enter the order number there.  We will automatically figure out the customer and mark him as unsubscribed. He/She will no longer receive any emails from you. The second option is a bit easier. You do receive an email from amazon notifying that the user no longer wishes to receive emails

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by ZonPages, 13 July 2017

Keeping track of what emails have been sent out.

We keep a log of every email that we send out to your clients. You can see the contents of each email in the log. To see this log just click on the "Email autoresponder" link in the menu on the left and then on the "View Logs" button on the Email autoresponder control panel. Click on the blue button to see the details of the email that has been sent out.    

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by ZonPages, 13 July 2017

Testing my autoresponder

You can test your email auto responder from the Email Campaigns page. For each of your autoresponders you will see a grey "Send test email" button. Click on it and a popup with your test email will be shown. The test email will have some fake information to make sure that all the variables are working. All the way in the bottom of the popup there is an option to have this test

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by ZonPages, 13 July 2017

Creating an email autoresponder

You can create a new email autoresponder by selecting "Email Autoresponder" from the menu on the left and then select "Create". Next you will need to select a template that matches the kind of email you wish to send out. If nothing matches you can simply use the Blank Template. Once you have selected a template the creation wizard will start. First you will need to define for whic

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by ZonPages, 13 July 2017

Starting with the Email Autoresponder

The Email autoresponder allows you to send messages to your Amazon clients based on certain events. For example, you could send an E-Book to your client when their order has been shipped or delivered. First click on the “Email autoresponder” link in the menu on the left. Assuming you have setup your MWS access you will now see the Email Autoresponder control panel. The first time yo

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by ZonPages, 13 July 2017

How to create a Facebook Audience

The Facebook Audience Tool allows you to create Audiences in Facebook and feed your clients to it automatically. First click on the “Facebook Audiences” link in the menu on the left. Assuming you have setup your MWS access you will now see the Facebook Audiences control panel. Now you can start creating your first Audience by clicking on the “Create a new Facebook Audience” butt

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by ZonPages, 13 July 2017

How to use the append service

Welcome to the Append  tutorial. If you do not know what our Email/Phone append service does then I recommend that you read this page first : https://zonpages.com/email_append_service.html To start your first append you need to click on the Email/Phone Append link in the menu on the left. If you have not connected to MWS yet, you will asked to do this now. Otherwise you will see th

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by ZonPages, 13 July 2017

Edit Product Short Names in Email Auto-responder

Now you can edit the product short name for each of your products in the Email Auto-responder. To edit the short name of your product you can simply edit your email auto responder and skip to the content part. There you will find a blue button "Edit Product Short Names" which allows you to edit the short names for the products that are used in this email auto responder.  

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by ZonPages, 16 June 2017

Automated AMZ to Facebook Audience Syncing

Are you using Facebook to re-target your AMZ customers or to create lookalike audiences to find new customers? If you don't, you should! If you do, you already know the drill: export your customers, convert data to FB friendly audience file... login to Facebook Business Manager, import audience. It's a hassle, and takes too much time. How about if you could do all that and more automatically

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by ZonPages, 14 June 2017

Amazon Buyer Opt Out - What To Do?

Have you received one of these from Amazon lately: "Dear Seller, We were unable to deliver the message you sent for order [XXX-XXX-XXXX-XXX] because the buyer has chosen to opt out of receiving unsolicited messages from sellers..." Don't panic! A few days ago, Amazon made a change in their Buyer-Seller messaging system: Now an Amazon customer can opt out of messages from ALL sellers (not ju

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by Leo Limin, 30 March 2017

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