Knowledge Base

How to Use your ManyChat Integration

Posted by Andrea Ladish on Feb 15, 2019
1. What do you need? You only need an active ManyChat PRO account. If you don't have one, then sign up to their service here. 2. Import our template. To get you started you need to install our prepared ManyChat Template. Just click on t...

Forwarding to refunds@zonpages.com

Posted by Andrea Ladish on Feb 15, 2019
Here's a step-by-step guide to set up a Gmail forwarder. 1. Open Gmail.com and login to your Gmail account where you are receiving the notifications from Amazon. 2. Go to settings 3. Click on the forwarding tab and click on "Add...

Setting up your own URLs on the Email Autoresponder.

Posted by Andrea Ladish on Feb 15, 2019
Here's a step-by-step guide on how to set up your URLs. The example is for the Contact Us link, however, it works the same for all of them. 1 - Go to your Dashboard and select the option Email Campaigns from the Email Autoresponder. 2...

My Email Autoresponder is not sending out emails, what can I do?

Posted by Andrea Ladish on Feb 15, 2019
  Often users expect the Email autoresponder (EAR) to send out emails right away. However please keep in mind that:   1. The EAR will only work for emails sent out AFTER the activation date of the EAR.   2. Delivered, Out...

How to protect your Amazon listing from hijackers

Posted by Leo Limin on Jul 13, 2018
What are hijackers and leachers? A hijacker is a scammer who jumps on your Amazon listing without your authorization and steals your buybox. A leacher is someone who is on your listing, but does not own the buybox. There are 2 types of hijacke...

EAR Full Updated Tutorial

Posted by ZonPages on Mar 07, 2018
First things first, what is the Email Autoresponder? The Email Autoresponder is a tool that lets you automatically send emails through the Amazon Messaging System to your Amazon clients based on order status events.  For example, you can automati...

How can I blacklist customers in the Email Autoresponder?

Posted by ZonPages on Jul 13, 2017
There are 2 ways of doing this. You can go to the Email Autoresponder control panel and manually just enter the order number there.  We will automatically figure out the customer and mark him as unsubscribed. He/She will no longer receive any e...

Keeping track of what emails have been sent out.

Posted by ZonPages on Jul 13, 2017
We keep a log of every email that we send out to your clients. You can see the contents of each email in the log. To see this log just click on the "Email autoresponder" link in the menu on the left and then on the "View Logs" button on the Ema...

Testing my autoresponder

Posted by ZonPages on Jul 13, 2017
You can test your email auto responder from the Email Campaigns page. For each of your autoresponders you will see a grey "Send test email" button. Click on it and a popup with your test email will be shown. The test email wil...

Creating an email autoresponder

Posted by ZonPages on Jul 13, 2017
You can create a new email autoresponder by selecting "Email Autoresponder" from the menu on the left and then select "Create". Next you will need to select a template that matches the kind of email you wish to send out. If nothing matches...

Starting with the Email Autoresponder

Posted by ZonPages on Jul 13, 2017
The Email autoresponder allows you to send messages to your Amazon clients based on certain events. For example, you could send an E-Book to your client when their order has been shipped or delivered. First click on the “Email autoresponder” li...

Setting up your Email Autoresponder

Posted by ZonPages on Feb 22, 2017
An Email Autoresponder allows you to automatically email your clients based on the status of your orders in Amazon. And it is great for : Asking your clients to review the products. Asking your clients to leave a feedback. Responding to...
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