Using the "Refund Initiated" event in the email auto responder.

Using the

Timing is everything when a refund has been initiated by your client.

So to be able to respond as fast as possible we have setup an email account where you can forward the “Refund initiated for order ….” notifications you receive from Amazon.

Our system will then automatically read your forwarded emails and trigger your auto responder.

All you need to do is forward the “Refund initiated for order…” emails to refunds@zonpages.com.

We highly recommend you to setup a forwarding filter on your email client. This is possible with almost any modern email client and if setup correctly will automatically forward the refund notification to refunds@zonpages.com.

Note: Our system will automatically add the client to your blacklist once the email has been sent.

 

 

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